Food and Beverage Host Training
Welcome to City Experiences Food and Beverage Host Training Course. In this course you will learn the essential information to become a successful Host. Several of the sections will include PowerPoints and additional resources that need to be opened, so please ensure you are clicking through these links. Please enjoy, and as always, let us know if there are any questions!
- Lectures 9
- Quizzes 9
- Skill level All levels
- Language English
- Students 1
- Certificate Yes
- Assessments Yes
Learning the Ropes - Crew Orientation
The objective of this lesson is to familiarize you with our people, organization and its policies and procedures so that you will feel comfortable navigating in your new role.
Table - Position Numbers
You will gain an understanding of the table numbering methodology and be able to successfully assign a standard table number for changing floor plans and be able to assign a consistent seat number for each guest order.
Table Set Up
You will gain an understanding of how to prepare the Guest’s table for a variety of events.
Pre-Post Shift Duties
This lesson will provide additional resources for Pre and Post Shift Duties.
In this lesson, you will gain an understanding of what to say to guests and when to say it to guide the guest though the event.
In this lesson, we will walk through the steps of service for tableside guest service.
This lesson's goal is to provide Guest experiences that delight guests so that they want to return and refer others to experience our Company.
Basic Food Safety
Food Safety is a top priority in hospitality. You will become familiar with what is required to provide safe food production and service.
Final Proficiency Exam
This is the final examination for all Hosts. Do not take this test until your shadow shifts are complete.