Every Friday we share a demo of what the Encore Studios team has accomplished, below is a summary of May 3rd.
1. Redeem page
We have deals made available online with Groupon, Goldstar, Costco, and in all those places we direct them to call our 1800 number, instead of that we can now direct people to hornblower.com/redeem In this redeem page one can enter any coupon code, voucher code, or gift card in order to see if its still valid and what its good for. Let me share a few examples
2. Refund Confirmation Boca Ticket & email
This week we rolled out those fancy credit card readers we have been showing you on the Centaman channel and in the Newsletter that we sent out as well. After rolling them out to San Diego and Sacramento we got a request from Patrick in San Diego that made good sense. He said “my guests usually ask me for a confirmation that the refund has gone through”, we always send an email but in the case of walkup transactions they don’t collect an email address, so we made it available to also print out a BOCA ticket with the total and confirmation info
3. Beautiful Proposals with Dynamic Descriptions
Now a big highlight for this week is what we have done with Group Proposals. We don’t want someone to just get a Hornblower email telling them about their group purchase, we want to be jazzed to show up for their event at one of our boats. We want the proposal to be the first step in getting them jazzed, and we also want minimal work to have to be done by our group sales team in order to achieve this. In other words we want them to focus on selling more rather than the paperwork that has to be done to do a sale. So we created dynamic descriptions, let us show you…
4. Password Protected Registrations
A few weeks ago Kelly challenged me when we gave them Private Events to do more. He said can we have Password protected events instead of just private events. The answer is of course YES. If you have a company that wants to allow people to register via our platform but they don’t want it appearing on our public website you can do that now. You can send them a link and shoot them a password.
Prevent Non-Credit Card Refunds, only send to Gift Card
iPad Version Submission to Apple
SafeTech Token, no card present to Refund
Weight on Vessels and Tours
Admiral Pass online
Search by Name in Box Office