Test – Do not Use – Steamboat and Victory Academy – Travel Agent Certification Program Copy
Become a Certified Agent!
Whether you are a new agent looking to establish a foundation of knowledge about our brands and cruises (part of the Hornblower family), or a seasoned travel professional looking to refresh and continue your education; our certification program is aimed at increasing your expertise and your confidence to close the sale and grow your business.
The Steamboat and Victory Academy consists of on-demand modules that must be viewed in order, followed by respective quizzes. At the completion of the program, you will be able to download your Steamboat and Victory Academy Certified Agent certificate.
FOR QUESTIONS OR CORRESPONDENCE REGARDING THE STEAMBOAT AND VICTORY ACADEMY, OR OTHER TRAINING NEEDS, PLEASE EMAIL TRAINING@AQSC.COM.
Benefits of being a Certified Agent:
- Travel Agent Reduced Rates: as a certified agent, you will have access to travel agent reduced rates for cruises on American Queen Steamboat Company and Victory Cruise Lines. Please visit the travel agent portal for more information and the online application.
- Educational Familiarization Trips: FAM Trips are offered by invitation only to our Steamboat and Victory Academy certified agents or graduates. These cruises take place throughout the year with both brands and include many exclusive experiences and inclusions.
- Certified Agent Logo: Proudly display this logo on your auto-signature, website or any other place to help you promote our cruises and increase your sales.
- Lectures 13
- Quizzes 12
- Duration 4 hours
- Skill level All levels
- Language English
- Students 18
- Certificate Yes
- Assessments Self
VCL & AQSC Training
- Welcome Message Copy
- Module 1: Intro to American Queen Steamboat Company Copy
- Module 1: QUIZ – Intro to AQSC Copy
- Module 2: Intro to Victory Cruise Lines Copy
- Module 2: QUIZ – Intro to VCL Copy
- Module 3: Reservation Logistics Copy
- Module 3: QUIZ – Reservation Logistics Copy
- Module 4: Shore Excursions Copy
- Module 4: QUIZ – Shore Excursions Copy
- Module 5: Group Reservations Copy
- Module 5: QUIZ – Group Reservations Copy
- Module 6: Travel Agent Portal & Support Copy
- Module 6: QUIZ – Travel Agent Portal & Support Copy
- Module 7: American Queen Copy
- Module 7: QUIZ – American Queen Copy
- Module 8: American Empress and the Pacific Northwest Copy
- Module 8: QUIZ – American Empress and the Pacific Northwest Copy
- Module 9: American Duchess Copy
- Module 9: QUIZ – American Duchess Copy
- Module 10: American Countess Copy
- Module 10: QUIZ – American Countess Copy
- Module 11: Victory I & II – Great Lakes and Canadian Maritimes Copy
- Module 11: QUIZ – VI & VII – Great Lakes and Canadian Maritimes Copy
- Module 12: Ocean Victory – Alaska Expedition Cruises Copy
- Module 12: QUIZ – Ocean Victory – Alaska Expedition Cruises Copy