Showing 1-9 of 76 results

Courses

Sales Supervisor Training

(0 review)
0
student
0
Free

Free
Dan

Statue Cruises – Contact Center

Dan
(0 review)
26
students
0
Free

Welcome to Statue Cruises!  Download the Statue Cruises Compass manual and phone scripts below, then proceed to the course. Statue Cruises Phone Scripts –...

Free

Guest Care

(0 review)
0
student
0
Free

Free

International Steamboat and Victory Academy – Travel Agent Certification Program

(0 review)
46
students
0
Free

Become a Certified Agent! Whether you are a new agent looking to establish a foundation of knowledge about our brands and cruises (part of...

Free

Salesforce & Talkdesk

(0 review)
0
student
0
Free

Overview: 1. Ability to make direct calls from one system 2 .Log incoming & outbound phone calls 3.Voicemails & Missed alerts within seconds into...

Free

New Hire Orientation at Niagara Cruises

(0 review)
0
student
0
Free

This will be the intro section for the Niagara Cruises New Hire Orientation.

Free
Dan

Alcatraz Training

Dan
(0 review)
30
students
0
Free

In this course we will learn the ins and outs of Alcatraz Cruises.  The training will be a self guided course.  Please make sure...

Free

Salesforce Inbox

(0 review)
3
students
0
Free

This course is an overview of Salesforce Inobx and it’s basic features and functionalities. For questions and technical support, please contact kaylee.joaquin@hornblower.com. What you’ll...

Free

Understanding the COVID-19 Pandemic

(0 review)
12
students
0
Free

Hornblower University is hosting a free, publicly available course titled Understanding the COVID-19 Pandemic: Insights from Johns Hopkins University Experts. This course is set...

Free
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